
Helping create a customer-centric e-commerce platform with a true sense of community

Client
ComuniTI.pt redefined online shopping with a transparent, community-driven approach. Designed for smart shoppers, the platform offered fair prices, high-quality products, and an innovative shopping experience that put consumers in control. By prioritizing sustainability, efficiency, and trust, ComuniTI.pt empowered users to make informed choices while promoting a stronger, more connected shopping community.
Industry
Services
Country
Company size

The future of smart shopping
ComuniTI transformed online shopping by integrating cutting-edge e-commerce technologies with innovative community-driven models. Focused on delivering an exceptional shopping experience, ComuniTI enabled consumers to access lower prices on everyday essentials through collective buying power.
By leveraging advanced tools and strategic pricing, ComuniTI created a more efficient and transparent marketplace, offering an alternative to traditional shopping platforms. With its focus on sustainability and community engagement, ComuniTI redefined what it means to shop online.
Smarter shopping made simple
ComuniTI.pt addressed the growing need for a customized and convenient supermarket shopping platform in the Portuguese retail market. It focused on three core values: community, integrity, and innovation, and offered a fresh approach that met the demands of modern consumers. By streamlining the shopping process, ComuniTI.pt empowered users to make smarter, more sustainable choices.

Key features:
Core
A robust e-commerce platform featuring a price comparison engine, customer reviews, and an integrated shipment module for seamless transactions.
Innovation
Cutting-edge chatbot support, interactive tutorials and hints, and automated messaging to guide users and streamline their shopping journey.
Innovation
Cutting-edge chatbot support, interactive tutorials and hints, and automated messaging to guide users and streamline their shopping journey.
Seamless implementation with expert integration
ASSIST Software led the development of the project, handling backend functionality and third-party integrations to deliver essential components for a fully functional platform.

What we worked on:
Cloud architecture
Hosted on AWS with EC2 services for both production and development environments.
Automated messaging
Integrated Intercom for behavior-based customer segmentation and automated outbound messaging.
Payment integration
Multiple payment processors including PayPal, Stripe, and Multi Banco for seamless transactions.
Customer engagement
Utilized CleverBot for advanced AI chat functionality to enhance user interaction.
Shipment integration
Backend connected to logistics software and route optimization tools for efficient delivery.
Social features
ABTasty for data insights, targeted marketing campaigns, and personalized user experiences.
From product design to development & completion. We guarantee exceptional products.


Smart EVC


JRNI
Scalable, secure and streamlined solutions for your business success
For business inquiries:
hello@assist.ro
Our address:
1 Tipografiei Street 720043, Suceava, Romania
Frequently Asked Questions
1. What is ASSIST Software's development process?
The Software Development Life Cycle (SDLC) we employ defines the following stages for a software project. Our SDLC phases include planning, requirement gathering, product design, development, testing, deployment, and maintenance.
2. What software development methodology does ASSIST Software use?
ASSIST Software primarily leverages Agile principles for flexibility and adaptability. This means we break down projects into smaller, manageable sprints, allowing continuous feedback and iteration throughout the development cycle. We also incorporate elements from other methodologies to increase efficiency as needed. For example, we use Scrum for project roles and collaboration, and Kanban boards to see workflow and manage tasks. As per the Waterfall approach, we emphasize precise planning and documentation during the initial stages.
3. I'm considering a custom application. Should I focus on a desktop, mobile or web app?
We can offer software consultancy services to determine the type of software you need based on your specific requirements. Please explore what type of app development would suit your custom build product.
- A web application runs on a web browser and is accessible from any device with an internet connection. (e.g., online store, social media platform)
- Mobile app developers design applications mainly for smartphones and tablets, such as games and productivity tools. However, they can be extended to other devices, such as smartwatches.
- Desktop applications are installed directly on a computer (e.g., photo editing software, word processors).
- Enterprise software manages complex business functions within an organization (e.g., Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)).
4. My software product is complex. Are you familiar with the Scaled Agile methodology?
We have been in the software engineering industry for 30 years. During this time, we have worked on bespoke software that needed creative thinking, innovation, and customized solutions.
Scaled Agile refers to frameworks and practices that help large organizations adopt Agile methodologies. Traditional Agile is designed for small, self-organizing teams. Scaled Agile addresses the challenges of implementing Agile across multiple teams working on complex projects.
SAFe provides a structured approach for aligning teams, coordinating work, and delivering value at scale. It focuses on collaboration, communication, and continuous delivery for optimal custom software development services.
5. How do I choose the best collaboration model with ASSIST Software?
We offer flexible models. Think about your project and see which models would be right for you.
- Dedicated Team: Ideal for complex, long-term projects requiring high continuity and collaboration.
- Team Augmentation: Perfect for short-term projects or existing teams needing additional expertise.
- Project-Based Model: Best for well-defined projects with clear deliverables and a fixed budget.
Contact us to discuss the advantages and disadvantages of each model.
