ASSIST Software has reached the top 10% of software companies on Clutch

Date published: November 15, 2024
6 min read
ASSIST Software is a 2023 Clutch Champion

With the disruption artificial intelligence has created within the software development industry, it’s fair to say that companies worldwide faced a never-heard-before challenge. While some players were left behind, others adapted quickly and embraced the new technologies.

The landscape of software solution providers has changed, and AI implementation services might be in high demand, but such endeavors do not guarantee success on their own. Expertise, adaptability, teamwork, and know-how still win when wanting to build long-term partnerships.

In this era of machine learning and automatization, ASSIST Software faced the same questions and the overwhelming desire to be ahead of industry trends. With a focused goal and a tendency to put innovation first, we met new people who shared our values and offered partners the support they needed to enter this new chapter. This attitude has brought us two outstanding titles from the reputable business review website Clutch.

ASSIST Software is an Industry Champion and a Global Company

This fall, after crunching the numbers and verifying recommendations, Clutch.co has announced who they view as the Top Companies on their website. Their statistics showed that ASSIST Software runs for both Industry Champion and Global Company categories, and we were awarded both titles.

These two awards now place a company from Romania between the first 10% of companies in software development across the platform, but is this success truly indicative of excellent service? How did we get to be on top?

Badges for ASSIST Software
How to get outstanding reviews?

Many companies offer great know-how, and there is an unquestionable amount of talent out there. With online courses, certifications, masterclasses, and many live coding events, gathering theoretical knowledge is arguably accessible today.

However, even with great practice and a dedicated team, sometimes projects fall flat if one does not tick other boxes in the client’s requirement sheet.

Let’s go through some points that have brought ASSIST Software these awards.

A genuine client focused approach

Being in the software solutions business means truly listening to your clients and taking in their requests. But anybody can do that! What sets you apart is identifying things your clients might need, even if they might not see it themselves.

  • “They have a problem-solving culture, which is outstanding — they’re not a typical consultancy company only looking to charge per hour or day. They want to solve our problems and exceed our expectations in the process. […] Be clear about what you need and transparent with the problems you must solve — the more information you give them, the more they can help you.” ~ Adrian Burns, CEO, Firmwave, Dublin, Ireland
Speed and exertise walk hand in hand

They say slow and steady wins the race, but most of the time, that does not apply if you wish your client to be a pioneer in their industry. As the world today changes constantly and new, potentially groundbreaking software launches every other day, speed of delivery becomes crucial. Somebody out there might be working on a similar idea to yours, and a good dose of competition is healthy. Still, you don’t want to release a product 6 months after your competitor’s has already hit the market and established its name.

Most of the people we call visionaries now have years and years of experience in their field. Professionals work faster as they already know what works and what doesn’t.

  • “What sets ASSIST Software apart is their unwavering dedication to delivering on time and within budget. They have consistently met deadlines, even under tight schedules, and have maintained transparency and open communication throughout the entire development process. Their commitment to quality and their ability to adapt to changing project requirements have made them a trusted partner that we can rely on.” ~ Brian Torrey, Head of Engineering at Stratify, Seattle, US
Togetherness is more important than you think

When implementing an idea, hiring an external team, or augmenting what you already have, you must get everybody to understand your vision. Everyone working on the project is unique and comes from different backgrounds. Working together is a challenge, and how everybody perceives the project can impact your result.

As a company working for a client and their team, be mindful of what you dedicate your time to. It might sound counterintuitive to say that projects should be picked out carefully, but there is nothing more soul-numbing than working on something you don’t believe in or see no potential.

  • “As a start-up, we were in need of some additional coding capacity for enhancing and improving our solution and maintain a high level of customer satisfaction. Of course, we were hoping for technical expertise and high quality. Not only did ASSIST and the team exceed our expectations, we quickly worked together as if we did so for years. [...] The spirit of innovation and quality combined with the personal interest in our solution made our relationship quickly turning into more than just a commercial partnership.” ~ Holger Cordes, CEO, Mesalvo Freiburg GmbH, Germany
Financials and focus might differ

Money is the underlying motif of every business discussion as it affects our lives. However, if money is your only drive, there’s a good chance you’ll go bust. Clients come to us because they want toB communities or industries, offer real solutions to age-old problems, and move the innovation bandwagon. They are ready to pay for the time and expertise invested in their project, but the financial team is never the one to start the discussion.

Being flexible does not mean underselling yourself but seeing what you gain from a partnership, such as connections, recommendations, and new vantage points.

  • “We build and launch technology companies. ASSIST has been building mission critical infrastructure and cutting-edge software and Web based solutions for us with over a dozen companies over a decade. They are our most trusted partner. More trusted than our own employees, who might come and go. There is no better software engineering group in the world on a cost-to-value ratio. Your biggest challenge will be getting them to agree to take you on as a new client.” ~ John Fanning, Founder of Netcapital, Boston, US
Ask your partners for honest feedback

Nothing can make you grow better than asking for feedback. Knowing the areas where you can improve will offer clear action points and get the ball rolling in the right direction. More importantly, feedback gives you a great perspective of everything you are doing right, and the answers might surprise you! Something that comes naturally for your company by cultural design could be monumental for your client. Without knowing how valuable your takes are, you might be inclined to change them and leave people wondering why your services have decreased in value.

  • “We approached ASSIST with just an idea of a product and many fuzzy requirements that we were tinkering with constantly. ASSIST brought in its A-Team, which helped us tremendously to stay on time and within budget. The ultimate goal was to generate a quality MVP and crystallize the vision for the product, and together, we achieved that objective. From UX/UI to hard-core development, analytics, and visualization, ASSIST’s people have the knowledge, enthusiasm, engagement, and process discipline to make the product development journey highly effective.” - Brian Minick, COO, ZeroBounce, California, US

Recognition for a job well done excites us for the future, but ultimately, the partnerships and friendships we have forged in our quest for innovation remain the most satisfying part of the job.

ASSIST Software has reached the top 10% of software companies on Clutch

We thank all our clients for recommending us and taking the time to bring us to where we are now.

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Frequently Asked Questions

1. Can you integrate AI into an existing software product?

Absolutely. Our team can assess your current system and recommend how artificial intelligence features, such as automation, recommendation engines, or predictive analytics, can be integrated effectively. Whether it's enhancing user experience or streamlining operations, we ensure AI is added where it delivers real value without disrupting your core functionality.

2. What types of AI projects has ASSIST Software delivered?

We’ve developed AI solutions across industries, from natural language processing in customer support platforms to computer vision in manufacturing and agriculture. Our expertise spans recommendation systems, intelligent automation, predictive analytics, and custom machine learning models tailored to specific business needs.

3. What is ASSIST Software's development process?  

The Software Development Life Cycle (SDLC) we employ defines the stages for a software project. Our SDLC phases include planning, requirement gathering, product design, development, testing, deployment, and maintenance.

4. What software development methodology does ASSIST Software use?  

ASSIST Software primarily leverages Agile principles for flexibility and adaptability. This means we break down projects into smaller, manageable sprints, allowing continuous feedback and iteration throughout the development cycle. We also incorporate elements from other methodologies to increase efficiency as needed. For example, we use Scrum for project roles and collaboration, and Kanban boards to see workflow and manage tasks. As per the Waterfall approach, we emphasize precise planning and documentation during the initial stages.

5. I'm considering a custom application. Should I focus on a desktop, mobile or web app?  

We can offer software consultancy services to determine the type of software you need based on your specific requirements. Please explore what type of app development would suit your custom build product.   

  • A web application runs on a web browser and is accessible from any device with an internet connection. (e.g., online store, social media platform)   
  • Mobile app developers design applications mainly for smartphones and tablets, such as games and productivity tools. However, they can be extended to other devices, such as smartwatches.    
  • Desktop applications are installed directly on a computer (e.g., photo editing software, word processors).   
  • Enterprise software manages complex business functions within an organization (e.g., Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)).

6. My software product is complex. Are you familiar with the Scaled Agile methodology?

We have been in the software engineering industry for 30 years. During this time, we have worked on bespoke software that needed creative thinking, innovation, and customized solutions. 

Scaled Agile refers to frameworks and practices that help large organizations adopt Agile methodologies. Traditional Agile is designed for small, self-organizing teams. Scaled Agile addresses the challenges of implementing Agile across multiple teams working on complex projects.  

SAFe provides a structured approach for aligning teams, coordinating work, and delivering value at scale. It focuses on collaboration, communication, and continuous delivery for optimal custom software development services. 

7. How do I choose the best collaboration model with ASSIST Software?  

We offer flexible models. Think about your project and see which model would be right for you.   

  • Dedicated Team: Ideal for complex, long-term projects requiring high continuity and collaboration.   
  • Team Augmentation: Perfect for short-term projects or existing teams needing additional expertise.   
  • Project-Based Model: Best for well-defined projects with clear deliverables and a fixed budget.   

Contact us to discuss the advantages and disadvantages of each model. 

1. Is ASSIST Software a reliable company for custom engineering?

Absolutely. Our partners have given us great recommendations and reviews, leading us to win The Manifest Award for Most Reviewed Software Developers. Further proof comes from our 97% employee retention rate and ongoing client partnerships for over 8 years.  

2. Are the ASSIST Software Romanian software engineers certified?

Yes. 85% of our software programmers are certified.  

At a company level, ASSIST Software is certified and recognized by industry players such as Microsoft, AWS, Google Cloud, Adobe, Drupal, Fujitsu, ISTQB, and others.  

Our employee certifications are tremendously important as they reflect the shared commitment to long-term growth.

3. Why should I choose Romania for custom software development? 

Romania has become a significant player in custom software development, attracting businesses worldwide. Romania boasts the highest number of certified IT specialists in Europe and ranks sixth globally, surpassing even the US in tech specialists per capita.  

At ASSIST Software, what sets us apart is our team and our location: our engineers are certified, experienced, and flexible, while being in the +2 GMT time zone allows us to easily facilitate meetings with clients all over the world.

4. What team will work on my project, and where will it be located?

ASSIST Software's headquarters is in Romania, a prime country for software development outsourcing. Our 350+ software engineers speak English and have a deep passion for innovation.  

We provide regular project updates through reports, meetings, and online dashboards. Generally, you'll have access to a dedicated project manager who will be your point of contact for any questions or concerns.  

5. How much will my project cost me?

Our prices are competitive, and as per our working model, we guarantee you will be satisfied with the result. Frequent meetings, check-ins, and a great communication structure will ensure this outcome.   

Project costs depend on various factors, including complexity, scope, required technologies, and team size. We'll gather detailed information about your project during the initial consultation to provide a customized quote and we guarantee that you will be able to see the benefits of bespoke software.  

1. What technologies do you work with?

ASSIST Software tackles your projects with a robust tech stack. We build native and cross-platform mobile apps, craft user-friendly web experiences, and create stunning visuals. 

Our wide-ranging expertise starts from Java, Python, and JavaScript frameworks to cutting-edge solutions like AR/VR, blockchain, and AI/ML. We also manage databases, leverage cloud platforms, and ensure flawless project execution. We're your one-stop shop for exceptional software development from concept to deployment. You can view our expertise for more details.   

2. Are you experienced in AI/ML development?

Yes. We have extensive experience in data engineering and machine learning operations (MLOps). We can employ neural networks, computer vision, and AI models to benefit your ideas.   

You can trust our long-term experience with big data, NLP, and sentiment analysis, as over the past three years, we led a European security project with 15 partners focused on detecting radicalization on social media and the dark web.

3. Do you have a research and development department and work on European Projects?

We know R&D is crucial for businesses to stay competitive and thrive in dynamic markets. Successful R&D efforts lead to developing exceptional products or services, improved efficiency and effectiveness in operations, and enhanced market positioning.   

We have established solid partnerships with 160+ European research companies, universities, and research centers (e.g., Fraunhofer, TWI, University of Heidelberg, REWE Group, SINTEF, etc.) and have participated as technical partners in over 25 EU-funded projects.  

4. Besides custom software solutions, what other services do you offer?

  • Design Thinking for Breakthrough Products:  

    We craft user experiences that resonate. Our design process is an immersive collaboration, starting with workshops to uncover your vision and user needs. We conduct market research, analyze the competition, and guide you toward cutting-edge solutions in accordance with your business requirements.  

  • Digital Transformation to Reimagine Your Business:

    Digital transformation is nothing less than a strategic shift. We empower you to become more agile and data-driven, optimizing core processes for the digital age.  

  • Scale with Confidence as We Build for Growth:  

    We understand that business success and development mean new challenges. Our solutions are built to scale seamlessly, accommodating increasing user bases and data volumes without sacrificing performance or security.  

5. As a company, does ASSIST have its own software products?

Yes, ASSIST Software teams have been involved in designing and developing innovative products that address community needs. One such example is the web and mobile platform Autisma. This therapy assistant enables continued learning for children diagnosed with autism spectrum disorder.   

Our extensive knowledge of the Unity and Unreal engines has allowed us to develop two mobile games, Elly and the Ruby Atlas and Hooman Invaders, as well as various Unity Assets, such as the Real-Time Weather PRO and Easy Sky. These two Unity assets allow Unity developers to control the weather and sky in their projects.   

1. Is ASSIST Software hiring right now?

We are always looking for great people to join our team, whether you're a senior software engineer or a new talent seeking an IT career. Please check our careers page and contact us. Our HR department will contact you as soon as possible.   

2. Is ASSIST Software organizing internships?

Yes. Each year, we organize individual and group internships for students. Our long-term partnership with the Stefan cel Mare University of Suceava allows us to put together great events for students and help them get started in the industry. 

3. What type of learning culture does ASSIST Software encourage?

Our focus on innovation comes from a 'can do' attitude and the continuous learning we encourage our colleagues to pursue. We frequently organize workshops, learning sessions, presentations, and masterclasses. All these events are free and open to our colleagues and aim to support their professional and personal development. 

4. How does ASSIST Software focus on teamwork?

The key to stellar teamwork is the quality time we spend together. ASSIST employees and their families are frequently invited to participate in all activities. We encourage a healthy lifestyle by promoting and organizing hikes, bike riding sessions, marathons, volleyball, football and tennis matches, ping-pong championships, and many more.   

We show our care for the environment through reforestation campaigns and forest cleaning activities.   

We also have an English-speaking club, e-sports gaming nights, tech discussions, networking parties, and board game sessions.   

5. How does ASSIST Software give back to the community?

Volunteering and charity are essential to us, which is why we founded the ASSIST Humanitarian Foundation. We genuinely care about our community and want to improve the future. We invest in IT equipment for schools and award excellent teachers. We also help hospitals and fire departments enter the 21st century.   

We sponsor cultural events and deliver humanitarian aid to those in need. If you agree with our views, you can also donate.   

ASSIST Software Team Members