
Custom healthcare software to enhance medication adherence through IoT solutions.Â

Client
HealthBeacon Limited operates as a medication adherence technology company. The Company develops tools and trackers for managing medication, as well as provides customized reminders to help you start and stay on track with your health data.Â
Industry
Services
Country
Company size

The medication challenge
Modern life makes it hard to establish and maintain routines and with an unsustainable increase in healthcare spending. Clinical studies have demonstrated that patients adhere properly to only 50% of their prescribed drug therapy. Moreover, one of the most specific problematic areas is around patients dependent on self-injecting medicines. This 40bn, fastest-growing healthcare market segment needs innovative e-health solutions to address poor adherence and stop the waste of medicine and unwanted patient outcomes.
Software solution
HealthBeacon is a smart sharps bin (IoT device) for patients who self-inject medications at home. It is digitally connected and programmed with the patients’ personal medication schedule, using custom reminders to help them start and stay on track.Â

What we worked on:
Cloud infrastructure
ASSIST has architected the cloud infrastructure using AWS. The IoT devices are connected via a 3G Vodafone private network to the cloud platform, where the data is collected and analysed using web and mobile dashboards.Â
Data security & compliance
The system has been recently approved by the FDA in the US and the data management is HIPAA HITECH ready and GDPR compliant. The infrastructure has successfully passed external security audits as well.Â
MLOps
We used IBM Watson to implement algorithms that detect different types of medication introduced in the bin. The mobile application was built in Android using our APIs and the web dashboards are built in Django, Python.Â
Development & Collaboration Insights
HealthBeacon came to us with the device and an idea. We architected the infrastructure and developed the application ecosystem, which allowed this product to become a reality. We were transparent with our technical choices and recommendations. Therefore, the client could make rapid, well-informed decisions and enable progress to come naturally.Â
The impact of the numerous modules and integrations, working with other external teams while the client’s team structure was also changing, meant we had to show adaptability. Â
Through extensive research and effective communication, we solved the main technical challenge related to the data sync with external services. Furthermore, the SQA process involved a lot of documentation and attention to detail.Â

Features
Besides processing data received daily from the devices, the platform offers a multitude of functionalities and benefits that make it a much needed e-health tool in a list of innovative medical devices.Â

What we worked on:
Communication protocols
Communication between system and device - when the device sends data, the system responds back to the device monitor according to precise calculations. The device also supports OTA updates.Â
User Management
The platform can be accessed by multiple user types and each has customizable permissions.
Patient and treatment management
Patients benefit from a medication tracker that ensures they optimally adhere to their prescribed treatment.
Custom Integrations
Vodafone private B2B network integration with AWS cloud, AbbVie Hub Portal, Teva Salesforce, SAP Uniphar, Twilio – Communication APIs for SMS, Voice, Video & Authentication.
Injections management
When drop data is received, injections are categorized and verified with image recognition using a machine learning service.
Reminders
The system sends scheduled emails and SMS messages to patients to remind them to take their medication.
Analysis and reportsÂ
The platform aggregates the data offering various filters and the possibility to export the data in multiple formats, such as PDF, PPT or Excel.
Compliance
ISO 9001, ISO 27001, ISO 14001, HIPAA / HITECH ready, GDPR, Â Â SQA Compliance and FDA approved.
Project highlights and achievements
With multi-continent presence (Europe, Americas, Asia-Pacific) and millions of devices to be deployed as part of the recent FDA approval, HeathBeacon’s success denotes the platform’s usability and clear market need for an injection oriented e-health device.
100k+ highly compliant and secure medical devices are used worldwide while supporting seamless, two-way communication.
Improved patient outcomes. Patients are more adherent - 80 to 90% compliance when medicines are connected.
Support the pharmaceutical industry in mirroring the digital approach to solve key issues through mobile apps or SaaS models. Â


From product design to development & completion. We guarantee exceptional products.


StatSports


English Attack
Scalable, secure and streamlined solutions for your business success
For business inquiries:
hello@assist.ro
Our address:
1 Tipografiei Street 720043, Suceava, Romania
Frequently Asked Questions
1. What is ASSIST Software's development process? Â
The Software Development Life Cycle (SDLC) we employ defines the following stages for a software project. Our SDLC phases include planning, requirement gathering, product design, development, testing, deployment, and maintenance.
2. What software development methodology does ASSIST Software use? Â
ASSIST Software primarily leverages Agile principles for flexibility and adaptability. This means we break down projects into smaller, manageable sprints, allowing continuous feedback and iteration throughout the development cycle. We also incorporate elements from other methodologies to increase efficiency as needed. For example, we use Scrum for project roles and collaboration, and Kanban boards to see workflow and manage tasks. As per the Waterfall approach, we emphasize precise planning and documentation during the initial stages.
3. I'm considering a custom application. Should I focus on a desktop, mobile or web app? Â
We can offer software consultancy services to determine the type of software you need based on your specific requirements. Please explore what type of app development would suit your custom build product. Â Â
- A web application runs on a web browser and is accessible from any device with an internet connection. (e.g., online store, social media platform) Â Â
- Mobile app developers design applications mainly for smartphones and tablets, such as games and productivity tools. However, they can be extended to other devices, such as smartwatches.  Â
- Desktop applications are installed directly on a computer (e.g., photo editing software, word processors). Â Â
- Enterprise software manages complex business functions within an organization (e.g., Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)).
4. My software product is complex. Are you familiar with the Scaled Agile methodology?
We have been in the software engineering industry for 30 years. During this time, we have worked on bespoke software that needed creative thinking, innovation, and customized solutions.Â
Scaled Agile refers to frameworks and practices that help large organizations adopt Agile methodologies. Traditional Agile is designed for small, self-organizing teams. Scaled Agile addresses the challenges of implementing Agile across multiple teams working on complex projects. Â
SAFe provides a structured approach for aligning teams, coordinating work, and delivering value at scale. It focuses on collaboration, communication, and continuous delivery for optimal custom software development services.Â
5. How do I choose the best collaboration model with ASSIST Software? Â
We offer flexible models. Think about your project and see which models would be right for you. Â Â
- Dedicated Team: Ideal for complex, long-term projects requiring high continuity and collaboration. Â Â
- Team Augmentation: Perfect for short-term projects or existing teams needing additional expertise. Â Â
- Project-Based Model: Best for well-defined projects with clear deliverables and a fixed budget. Â Â
Contact us to discuss the advantages and disadvantages of each model.Â
