Digitalization Struggles ASSIST Software cover

After attending THE GROW AI Summit 2024, we're choosing to be honest with what we've observed across medium-sized businesses in Western Europe.

Despite the clear advantages, including process efficiency and enhanced competitiveness, many leaders might hesitate to embrace digitalization. The reasons behind this reluctance go beyond technological issues like poor internet infrastructure.

Let's examine these concerns and explore the practical solutions we can identify as a company with decades of experience in custom software development.

What's Concerning Decision Makers? An Honest Approach.

❌ Concern #1: High Costs and Uncertain ROI

Cost concerns are a major factor slowing digital adoption. For companies operating on tight margins, digital investments—whether it be new software, hardware, or systems—can seem risky. A study by the European Investment Bank found that around 40% of companies cite financial uncertainty as a barrier to digitalization. These companies often worry about spending significant sums without being sure of the ROI, fearing they won't see the benefits quickly enough.

✔️ Solution: ASSIST Software suggests a phased digitalization approach, allowing businesses to adopt new technologies step by step. Instead of making a large, upfront investment, companies can test smaller solutions, allowing them to see the positive impact and expand from there. This reduces financial risk, makes ROI more visible in the short term, and allows companies to scale at their own pace. In addition, cloud-based models, can reduce hardware costs and allow businesses to only pay for what they use, further minimizing unnecessary expenses.

Read more about cloud adoption:

❌ Concern #2: Organizational Culture and Resistance to Change

Cultural resistance within organizations is another significant hurdle. Many medium-sized companies are family-owned or have operated the same way for decades. This creates a level of comfort with traditional methods, even if they are inefficient. Employees, too, may fear that automation or AI could lead to job losses. On the other hand, leaders may lack the knowledge of digital trends to fully understand how emerging tech could help their business. According to a report by McKinsey, 70% of digital transformation efforts fail due to resistance from within the company.

Digitalization_Struggles_ASSIST_Software_01

✔️Solution: ASSIST Software can help by developing user-friendly systems that are intuitive and easy to integrate into existing workflows. By offering custom training programs for employees and strategic change management for leaders, ASSIST ensures a smoother transition from traditional practices to digital tools. This makes the process less daunting and helps employees feel more involved and secure as they gain skills and experience with the new technology.

Additionally, ASSIST can provide visual management tools that allow leadership teams to track digital progress in real time, reinforcing the value of the transformation at every step. Consider it: how about a custom-developed tool to aid both staff and managers alike?

❌ Concern #3: Data Security and Privacy

Data privacy and cybersecurity remain high concerns for companies considering digitalization. With stricter regulations, such as the General Data Protection Regulation (GDPR) in Europe, companies face heavy penalties if they mishandle customer data. The fear of breaches or data loss can feel overwhelming for medium-sized businesses that may not have dedicated IT security teams. In fact, 32% of German companies cite cybersecurity concerns as one of the key reasons they hesitate to adopt new technologies.

Digitalization_Struggles_ASSIST_Software_02

✔️Solution: ASSIST has a strong track record in delivering secure custom software that meets all necessary data protection standards. By integrating encryption and multi-factor authentication, ASSIST can ensure that the data companies collect and store is safe from breaches. ASSIST offers GDPR-compliant solutions designed to protect sensitive information and help companies navigate complex regulations and has multiple security company and employee certifications. Implementing secure cloud services and data management frameworks ensures data security while reducing the risk of regulatory non-compliance.

Read more about cybersecurity:

❌ Concern #4: Skills Gap and Talent Shortage

The shortage of digital skills within companies is a growing problem. Many medium-sized businesses struggle to hire well-versed employees to manage or maintain digital systems. The European Commission says nearly 42% of European workers lack basic digital skills. Companies have fewer in-house experts to manage new technology, making digital transformation even more daunting.

Digitalization_Struggles_ASSIST_Software_03

✔️Solution: One way to address this is through AI-driven automation. ASSIST Software can develop and deploy AI tools that handle routine tasks, reducing the need for manual labor and freeing up employees for higher-value activities. AI-driven systems can also provide actionable insights into business operations, reducing the need for specialized analysis and making the tools accessible to non-technical staff.

Read more European projects:

❌ Concern 5: Integration with Legacy Systems

Many medium-sized businesses have operated on the same systems for decades. These legacy systems are often deeply embedded in the company's operations, making them difficult to replace. The complexity of integrating new digital tools with older software is a major concern. Over 50% of medium-sized companies list legacy systems as one of their top challenges when attempting digital transformation.

Digitalization_Struggles_ASSIST_Software_04

✔️Solution: ASSIST Software has extensive experience in legacy system integration, ensuring that new software works seamlessly with existing infrastructure. Through middleware solutions, ASSIST can bridge the gap between old and new systems, allowing businesses to maintain operational continuity while slowly phasing in new digital tools.

Read more about composable architecture:

If you are looking for digital transformation, we can offer you custom-built software and AI development. The fastest way to reach us is to contact us. 


Custom Software Development - ASSIST Software Romania Romania

Share on:

I have read and understood the ASSIST Software website's Terms of Use and Privacy Policy.

Want to stay on top of everything?

Get updates on industry developments and the software solutions we can now create for a smooth digital transformation.

Frequently Asked Questions

1. Can you integrate AI into an existing software product?

Absolutely. Our team can assess your current system and recommend how artificial intelligence features, such as automation, recommendation engines, or predictive analytics, can be integrated effectively. Whether it's enhancing user experience or streamlining operations, we ensure AI is added where it delivers real value without disrupting your core functionality.

2. What types of AI projects has ASSIST Software delivered?

We’ve developed AI solutions across industries, from natural language processing in customer support platforms to computer vision in manufacturing and agriculture. Our expertise spans recommendation systems, intelligent automation, predictive analytics, and custom machine learning models tailored to specific business needs.

3. What is ASSIST Software's development process?  

The Software Development Life Cycle (SDLC) we employ defines the stages for a software project. Our SDLC phases include planning, requirement gathering, product design, development, testing, deployment, and maintenance.

4. What software development methodology does ASSIST Software use?  

ASSIST Software primarily leverages Agile principles for flexibility and adaptability. This means we break down projects into smaller, manageable sprints, allowing continuous feedback and iteration throughout the development cycle. We also incorporate elements from other methodologies to increase efficiency as needed. For example, we use Scrum for project roles and collaboration, and Kanban boards to see workflow and manage tasks. As per the Waterfall approach, we emphasize precise planning and documentation during the initial stages.

5. I'm considering a custom application. Should I focus on a desktop, mobile or web app?  

We can offer software consultancy services to determine the type of software you need based on your specific requirements. Please explore what type of app development would suit your custom build product.   

  • A web application runs on a web browser and is accessible from any device with an internet connection. (e.g., online store, social media platform)   
  • Mobile app developers design applications mainly for smartphones and tablets, such as games and productivity tools. However, they can be extended to other devices, such as smartwatches.    
  • Desktop applications are installed directly on a computer (e.g., photo editing software, word processors).   
  • Enterprise software manages complex business functions within an organization (e.g., Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)).

6. My software product is complex. Are you familiar with the Scaled Agile methodology?

We have been in the software engineering industry for 30 years. During this time, we have worked on bespoke software that needed creative thinking, innovation, and customized solutions. 

Scaled Agile refers to frameworks and practices that help large organizations adopt Agile methodologies. Traditional Agile is designed for small, self-organizing teams. Scaled Agile addresses the challenges of implementing Agile across multiple teams working on complex projects.  

SAFe provides a structured approach for aligning teams, coordinating work, and delivering value at scale. It focuses on collaboration, communication, and continuous delivery for optimal custom software development services. 

7. How do I choose the best collaboration model with ASSIST Software?  

We offer flexible models. Think about your project and see which model would be right for you.   

  • Dedicated Team: Ideal for complex, long-term projects requiring high continuity and collaboration.   
  • Team Augmentation: Perfect for short-term projects or existing teams needing additional expertise.   
  • Project-Based Model: Best for well-defined projects with clear deliverables and a fixed budget.   

Contact us to discuss the advantages and disadvantages of each model. 

1. Is ASSIST Software a reliable company for custom engineering?

Absolutely. Our partners have given us great recommendations and reviews, leading us to win The Manifest Award for Most Reviewed Software Developers. Further proof comes from our 97% employee retention rate and ongoing client partnerships for over 8 years.  

2. Are the ASSIST Software Romanian software engineers certified?

Yes. 85% of our software programmers are certified.  

At a company level, ASSIST Software is certified and recognized by industry players such as Microsoft, AWS, Google Cloud, Adobe, Drupal, Fujitsu, ISTQB, and others.  

Our employee certifications are tremendously important as they reflect the shared commitment to long-term growth.

3. Why should I choose Romania for custom software development? 

Romania has become a significant player in custom software development, attracting businesses worldwide. Romania boasts the highest number of certified IT specialists in Europe and ranks sixth globally, surpassing even the US in tech specialists per capita.  

At ASSIST Software, what sets us apart is our team and our location: our engineers are certified, experienced, and flexible, while being in the +2 GMT time zone allows us to easily facilitate meetings with clients all over the world.

4. What team will work on my project, and where will it be located?

ASSIST Software's headquarters is in Romania, a prime country for software development outsourcing. Our 350+ software engineers speak English and have a deep passion for innovation.  

We provide regular project updates through reports, meetings, and online dashboards. Generally, you'll have access to a dedicated project manager who will be your point of contact for any questions or concerns.  

5. How much will my project cost me?

Our prices are competitive, and as per our working model, we guarantee you will be satisfied with the result. Frequent meetings, check-ins, and a great communication structure will ensure this outcome.   

Project costs depend on various factors, including complexity, scope, required technologies, and team size. We'll gather detailed information about your project during the initial consultation to provide a customized quote and we guarantee that you will be able to see the benefits of bespoke software.  

1. What technologies do you work with?

ASSIST Software tackles your projects with a robust tech stack. We build native and cross-platform mobile apps, craft user-friendly web experiences, and create stunning visuals. 

Our wide-ranging expertise starts from Java, Python, and JavaScript frameworks to cutting-edge solutions like AR/VR, blockchain, and AI/ML. We also manage databases, leverage cloud platforms, and ensure flawless project execution. We're your one-stop shop for exceptional software development from concept to deployment. You can view our expertise for more details.   

2. Are you experienced in AI/ML development?

Yes. We have extensive experience in data engineering and machine learning operations (MLOps). We can employ neural networks, computer vision, and AI models to benefit your ideas.   

You can trust our long-term experience with big data, NLP, and sentiment analysis, as over the past three years, we led a European security project with 15 partners focused on detecting radicalization on social media and the dark web.

3. Do you have a research and development department and work on European Projects?

We know R&D is crucial for businesses to stay competitive and thrive in dynamic markets. Successful R&D efforts lead to developing exceptional products or services, improved efficiency and effectiveness in operations, and enhanced market positioning.   

We have established solid partnerships with 160+ European research companies, universities, and research centers (e.g., Fraunhofer, TWI, University of Heidelberg, REWE Group, SINTEF, etc.) and have participated as technical partners in over 25 EU-funded projects.  

4. Besides custom software solutions, what other services do you offer?

  • Design Thinking for Breakthrough Products:  

    We craft user experiences that resonate. Our design process is an immersive collaboration, starting with workshops to uncover your vision and user needs. We conduct market research, analyze the competition, and guide you toward cutting-edge solutions in accordance with your business requirements.  

  • Digital Transformation to Reimagine Your Business:

    Digital transformation is nothing less than a strategic shift. We empower you to become more agile and data-driven, optimizing core processes for the digital age.  

  • Scale with Confidence as We Build for Growth:  

    We understand that business success and development mean new challenges. Our solutions are built to scale seamlessly, accommodating increasing user bases and data volumes without sacrificing performance or security.  

5. As a company, does ASSIST have its own software products?

Yes, ASSIST Software teams have been involved in designing and developing innovative products that address community needs. One such example is the web and mobile platform Autisma. This therapy assistant enables continued learning for children diagnosed with autism spectrum disorder.   

Our extensive knowledge of the Unity and Unreal engines has allowed us to develop two mobile games, Elly and the Ruby Atlas and Hooman Invaders, as well as various Unity Assets, such as the Real-Time Weather PRO and Easy Sky. These two Unity assets allow Unity developers to control the weather and sky in their projects.   

1. Is ASSIST Software hiring right now?

We are always looking for great people to join our team, whether you're a senior software engineer or a new talent seeking an IT career. Please check our careers page and contact us. Our HR department will contact you as soon as possible.   

2. Is ASSIST Software organizing internships?

Yes. Each year, we organize individual and group internships for students. Our long-term partnership with the Stefan cel Mare University of Suceava allows us to put together great events for students and help them get started in the industry. 

3. What type of learning culture does ASSIST Software encourage?

Our focus on innovation comes from a 'can do' attitude and the continuous learning we encourage our colleagues to pursue. We frequently organize workshops, learning sessions, presentations, and masterclasses. All these events are free and open to our colleagues and aim to support their professional and personal development. 

4. How does ASSIST Software focus on teamwork?

The key to stellar teamwork is the quality time we spend together. ASSIST employees and their families are frequently invited to participate in all activities. We encourage a healthy lifestyle by promoting and organizing hikes, bike riding sessions, marathons, volleyball, football and tennis matches, ping-pong championships, and many more.   

We show our care for the environment through reforestation campaigns and forest cleaning activities.   

We also have an English-speaking club, e-sports gaming nights, tech discussions, networking parties, and board game sessions.   

5. How does ASSIST Software give back to the community?

Volunteering and charity are essential to us, which is why we founded the ASSIST Humanitarian Foundation. We genuinely care about our community and want to improve the future. We invest in IT equipment for schools and award excellent teachers. We also help hospitals and fire departments enter the 21st century.   

We sponsor cultural events and deliver humanitarian aid to those in need. If you agree with our views, you can also donate.   

ASSIST Software Team Members