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Welcome to a new edition of Tech Insights from Innovative Minds featuring Diana Bărculescu, Head of QA at ASSIST Software. Within our team, she's renowned for her eagle eye and intense focus on quality. As a manager, she guides her team to ensure every software product passes with the highest marks.  

 

But first, there's a myth we'd like to debunk about QA engineers: they're not bug hunters! They are an integral part of the software development process that helps build confidence and trust, ensuring products work seamlessly in the real world. 

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Besides her role in the QA department, Diana is also a good mentor, sharing her knowledge and experience with colleagues and future tech professionals. She never skips a one-on-one discussion about careers during Open Doors ASSIST or an opportunity to be a mentor for students at the ASSIST Tech Challenge
All in all, one thing is sure: Diana is always ready to support and inspire.  

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Diana's Insights on Quality Assurance

Diana and her team make sure every project exceeds clients' expectations. As a leader, she promotes continuous improvement by accepting new challenges and refining skills with each new project. This is her perspective, and it's also reflected in her mentorship style. 

 

 

We asked Diana to share some of her insights as the Head of the QA department. Here's a peek: 

 

1️⃣ How do you catch bugs early in the development cycle?

Catching bugs early in development is critical for reducing costs. That's why QA must be included in the project in the very beginning, preferably in the requirements and design phases, to catch ambiguities or inconsistencies.
  
Practices like code reviews and pair programming enable collaborative error identification, while static code analysis tools catch vulnerabilities before runtime. Writing comprehensive unit tests, automating the repetitive tests, and following TDD ensure the functionality is validated as code is developed. Clear and detailed requirements also help avoid misunderstandings that may lead to errors.  

2️⃣ What strategies do you use for effective exploratory testing?

Start with clear goals or focus areas for each session and allocate a specific time. Exploratory testing doesn't require pre-defined scripts, but creating exploratory test cases and writing detailed notes on the checked scenarios and found defects is very helpful. 

Also, using testing techniques like Boundary Values, Equivalence Partitioning and Error Guessing could be very effective.  Exploratory is more effective based on the tester's experience, as it can predict issues that may occur in specific areas, but understanding the system, requirements, and potential risk areas can guide your testing as a beginner.   

3️⃣ How do you simulate real-world conditions for performance testing?

Ideally, we should test in environments that mirror the production setup as closely as possible, where we use load tools, like JMeter, to simulate user actions and create traffic patterns that mimic real usage. 
  
Also, we use tools to simulate different network scenarios, such as varying bandwidth or latency.  In case of system constraints, we also use simulators, but I usually prefer to test on real devices with that specific configuration.  

4️⃣ How do you handle testing when product requirements evolve mid-project?

In this case, it's essential to have constant communication with the stakeholders to understand and prioritize the changes and to collaborate closely with the developers in order to identify potential issues early.  
  
This kind of project requires adopting an iterative testing approach, meaning that test documentation must be kept up to date, regression testing must be done to ensure no existing functionality is broken, and CI/CD pipelines must be for frequent automated testing.  

5️⃣ How do you ensure test coverage without slowing down delivery?

Automation can be that helping hand we really need in this case. Focus on the automated unit, integration, and regression tests to speed up feedback and implement TDD to align testing with development. Also, prioritizing high-risk areas and integrating testing early in development can make a huge difference.  

The Role of QA in the Software Development Process

Quality Assurance is an essential part of software development. It ensures that every product meets high functionality, usability, and reliability standards. QA helps create software that works smoothly, delivers user value, and meets the highest expectations. 

The QA team works closely with developers, designers, and project managers to test every feature and fix any issue early. They check the software's performance under different conditions and ensure it can handle real-world challenges. Through careful planning and testing, QA ensures the final product is polished and ready to use. 

Why Mentorship Matters

Nowadays, mentorship has become a set-off for innovation and strategic thinking. Besides providing answers, mentors challenge their mentees to view problems from different angles and encourage a deeper understanding of complex issues. In industries like IT, where disruption is constant, mentorship is seen as an asset for navigating uncertainty, pushing people to test their limits and think beyond the conventional.  
  
Moreover, it's a great way to access experiential knowledge that is rarely found in textbooks or courses. This dynamic exchange helps individuals and companies evolve in tandem, maintaining a cycle of continuous improvement. 
  
We are fortunate to have Diana on our team. Her ability to focus on both quality and mentorship helps us grow continuously. With her on board, we can maintain the high standards our clients expect while also pushing the boundaries of innovation and excellence in every project we undertake. 

 

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Frequently Asked Questions

1. What is ASSIST Software's development process?  

The Software Development Life Cycle (SDLC) we employ defines the following stages for a software project. Our SDLC phases include planning, requirement gathering, product design, development, testing, deployment, and maintenance.

2. What software development methodology does ASSIST Software use?  

ASSIST Software primarily leverages Agile principles for flexibility and adaptability. This means we break down projects into smaller, manageable sprints, allowing continuous feedback and iteration throughout the development cycle. We also incorporate elements from other methodologies to increase efficiency as needed. For example, we use Scrum for project roles and collaboration, and Kanban boards to see workflow and manage tasks. As per the Waterfall approach, we emphasize precise planning and documentation during the initial stages.

3. I'm considering a custom application. Should I focus on a desktop, mobile or web app?  

We can offer software consultancy services to determine the type of software you need based on your specific requirements. Please explore what type of app development would suit your custom build product.   

  • A web application runs on a web browser and is accessible from any device with an internet connection. (e.g., online store, social media platform)   
  • Mobile app developers design applications mainly for smartphones and tablets, such as games and productivity tools. However, they can be extended to other devices, such as smartwatches.    
  • Desktop applications are installed directly on a computer (e.g., photo editing software, word processors).   
  • Enterprise software manages complex business functions within an organization (e.g., Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)).

4. My software product is complex. Are you familiar with the Scaled Agile methodology?

We have been in the software engineering industry for 30 years. During this time, we have worked on bespoke software that needed creative thinking, innovation, and customized solutions. 

Scaled Agile refers to frameworks and practices that help large organizations adopt Agile methodologies. Traditional Agile is designed for small, self-organizing teams. Scaled Agile addresses the challenges of implementing Agile across multiple teams working on complex projects.  

SAFe provides a structured approach for aligning teams, coordinating work, and delivering value at scale. It focuses on collaboration, communication, and continuous delivery for optimal custom software development services. 

5. How do I choose the best collaboration model with ASSIST Software?  

We offer flexible models. Think about your project and see which models would be right for you.   

  • Dedicated Team: Ideal for complex, long-term projects requiring high continuity and collaboration.   
  • Team Augmentation: Perfect for short-term projects or existing teams needing additional expertise.   
  • Project-Based Model: Best for well-defined projects with clear deliverables and a fixed budget.   

Contact us to discuss the advantages and disadvantages of each model. 

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