Streamlined knowledge sharing and data management tool.
Client
WiseMate empowers your team with AI-driven enterprise search, designed to deliver instant, accurate answers from Microsoft SharePoint and other internal databases. Our intelligent chatbot solution transforms the way organizations access critical information, eliminating manual searches and reducing response times. Built as a secure SaaS solution, it guarantees data privacy, compliance, and protection of sensitive company insights—ensuring that your business intelligence remains confidential at all times.
Industry
Services
Country
Company size
Struggling to find documents in your database?
Companies, regardless of size, struggle with scattered and disorganized internal documents stored across Microsoft SharePoint, databases, and various platforms. Even employees who know where to look often waste valuable time searching for critical information.
WiseMate is the AI-powered solution that transforms enterprise search. As a SaaS platform, it seamlessly integrates multiple data sources and uses an advanced enterprise RAG system to deliver accurate, instant information retrieval.
Built into a Microsoft Teams chatbot, WiseMate eliminates the need for manual searches, allowing employees to find what they need in seconds. By providing a secure, efficient, and intelligent way to access company knowledge, WiseMate enhances productivity, streamlines workflows, and ensures sensitive business data remains protected.
Efficient database query
Setting up WiseMate is a knowledge database software solution that is quick and hassle-free to install. ASSIST Software works with you to tailor the software solution to meet your organization’s unique needs and workflows.
Data security is our top priority. All interactions with WiseMate are encrypted, ensuring that sensitive information remains protected while being accessed efficiently.
Top tech used for excellent enterprise knowledge base software
We leverage advanced technologies to optimize your query results and ensure your knowledge database is used to its full extent.
How did we do it?
The solution involved accruing existing and future company data in a centralized cloud-based Datawarehousing (DW), benefiting employees via an AI Chatbot and business analysts via BI-specific tools like PowerBI. Data gathering was done using Azure Data Factory pipelines, from various data sources and were loaded into the DW system which used a combination of Data Lakes & Azure Databricks.
Multi-source data integration
Directly connects to SQL, NoSQL, and other types of databases to fetch real-time data. Accesses files, spreadsheets, and PDFs stored in SharePoint libraries, or ingests data from other SaaS applications through their APIs, ensuring a comprehensive data pool.
AI query processing
Employees can ask questions in natural language, and the Artificial Intelligence interprets and fetches the required data. The chatbot retains context for follow-up questions, making interactions more intuitive, human-like, and exceptionally easy to navigate.
Data security and privacy compliance
All data transactions are encrypted to ensure confidentiality and integrity and role-based access control is set to ensure that only authorized personnel can access sensitive information. The platform also adheres to industry standards and regulations such as GDPR.
Customizable and scalable
The chatbot’s responses can be tailored to fit specific company terminologies and processes. Through its architecture, the app is designed to handle a growing volume of data and users without compromising performance.
Microsoft Teams integration
Embedded within Microsoft Teams, WiseMate allows employees to interact with the chatbot without leaving their primary workspace. The user can also receive real-time updates and alerts directly in Teams.
The benefits of using WiseMate
By reducing the time employees spend searching for data in complex knowledge bases, WiseMate cuts down on operational inefficiencies, saving your business both time and money while also vastly improving employee satisfaction.
Increase employee productivity
Maximize the value of your company data
Reduce operational and overhead costs
From product design to development & completion.
We guarantee exceptional products.
Smart EVC
JRNI
Scalable, secure and streamlined solutions for your business success
For business inquiries:
hello@assist.ro
Our address:
1 Tipografiei Street 720043, Suceava, Romania
Frequently Asked Questions
1. What is ASSIST Software's development process?
The Software Development Life Cycle (SDLC) we employ defines the following stages for a software project. Our SDLC phases include planning, requirement gathering, product design, development, testing, deployment, and maintenance.
2. What software development methodology does ASSIST Software use?
ASSIST Software primarily leverages Agile principles for flexibility and adaptability. This means we break down projects into smaller, manageable sprints, allowing continuous feedback and iteration throughout the development cycle. We also incorporate elements from other methodologies to increase efficiency as needed. For example, we use Scrum for project roles and collaboration, and Kanban boards to see workflow and manage tasks. As per the Waterfall approach, we emphasize precise planning and documentation during the initial stages.
3. I'm considering a custom application. Should I focus on a desktop, mobile or web app?
We can offer software consultancy services to determine the type of software you need based on your specific requirements. Please explore what type of app development would suit your custom build product.
- A web application runs on a web browser and is accessible from any device with an internet connection. (e.g., online store, social media platform)
- Mobile app developers design applications mainly for smartphones and tablets, such as games and productivity tools. However, they can be extended to other devices, such as smartwatches.
- Desktop applications are installed directly on a computer (e.g., photo editing software, word processors).
- Enterprise software manages complex business functions within an organization (e.g., Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)).
4. My software product is complex. Are you familiar with the Scaled Agile methodology?
We have been in the software engineering industry for 30 years. During this time, we have worked on bespoke software that needed creative thinking, innovation, and customized solutions.
Scaled Agile refers to frameworks and practices that help large organizations adopt Agile methodologies. Traditional Agile is designed for small, self-organizing teams. Scaled Agile addresses the challenges of implementing Agile across multiple teams working on complex projects.
SAFe provides a structured approach for aligning teams, coordinating work, and delivering value at scale. It focuses on collaboration, communication, and continuous delivery for optimal custom software development services.
5. How do I choose the best collaboration model with ASSIST Software?
We offer flexible models. Think about your project and see which models would be right for you.
- Dedicated Team: Ideal for complex, long-term projects requiring high continuity and collaboration.
- Team Augmentation: Perfect for short-term projects or existing teams needing additional expertise.
- Project-Based Model: Best for well-defined projects with clear deliverables and a fixed budget.
Contact us to discuss the advantages and disadvantages of each model.
