JRNI

JRNI is a reliable and fully scalable booking system. It is a customer engagement platform that can be easily integrated and used in any platform or website thanks to its versatility. It optimizes human-to-human experiences, which increases revenues, customer loyalty, and customer lifetime value.
Based on the types of bookings offered, appointments, events, courses, it is the best fit for almost any requirement. When we started collaborating with JRNI, we joined their back-end team and worked on maintaining the platform and adding new features.

Our Ruby on Rails team improved their PDF system, developing their calendar integrations with a different third party such as Outlook, iCal, or Google Calendar. We were also part of the team that developed from scratch a middleware integration between the main platform and an important client.

The Salesforce team was responsible for the integration between the main Rails app and the distributed managed package. For the first phase of the project, Apex tests were written, recommended features were added, and refactoring was carried out, thus evolving the project to a 'v2' package for which we also maintained the ISV Salesforce organization.

Our developers provided support for clients who wanted to use custom objects for the integration, custom code, flows, or processes. The ASSIST Salesforce team developed a mapper that leverages custom metadata types in Salesforce to translate any data type from external systems into concrete Salesforce objects while fully maintaining the integration on both sides.

The Front-end team adapted single page applications based on particular designs and added specific functionalities in order to deliver seamless user experiences. We extended the main product's functionalities by developing extensible apps with AWS Lambda functions and by delivering personalized and accessible journeys in compliance with WCAG 2.1 criteria.