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Spencer Cheng avatar

Spencer Cheng

CEO atMetastitch, Inc.
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ASSIST Software was a terrific partner in the development of Metastitch’s core suite of applications. The ASSIST team integrated efficiently with the existing Metastitch engineering organization and ramped rapidly on a novel and technically challenging domain of blockchain data analytics. We deeply appreciated the creativity and tenacity of the ASSIST team, who comported themselves in the manner of stakeholders and were instrumental in helping us bring a great product to market. As future opportunities to collaborate arise, we look forward to continuing to partner with ASSIST.

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Amir Schwartz

Based on my experience across two organizations over six years, I highly recommend ASSIST Software to any company seeking a reliable, professional, and customer-focused software development partner. As Shield Financial Compliance, ASSIST Software has been a trusted engineering partner, helping us scale our R&D organization quickly and effectively. Their engineers consistently demonstrated strong technical expertise across Backend, Frontend, and Quality Engineering, integrating seamlessly with our teams and maintaining a high standard of execution. Just as importantly, their management team was exceptionally attentive, responsive, and genuinely invested in our success. Their flexibility allowed us to adapt rapidly to changing priorities while maintaining delivery momentum. 

Amir Schwartz
VP R&D, Shield
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Phú Nguyen

Big congratulations to ASSIST Software on recently obtaining ISO/IEC 42001 certification. This achievement represents an important milestone in ASSIST Software’s R&D efforts, particularly in strengthening its MLOps pipeline framework that underpins assurance-driven AI engineering.

ASSIST Software is a key technical partner within the SECASSURED project, and I consider their contributions to be very hands-on and consistent, especially in building (AI-driven) secure development and deployment pipelines.

We are pleased to have ASSIST Software as a partner in SECASSURED and truly value the collaboration and consistency they bring to the project.

Phú Nguyen
Senior Research Scientist, SINTEF
Tanja Sieme

Driven by a vision to make prisons a place of second chances by improving the lives of inmates and their families, as well as reducing the operational workload of correctional staff, the Telio Group is committed to a holistic digital overhaul.
This initiative includes the integration of advanced technologies such as AI-enhanced communication systems that support educational programs,   AI-driven analytics, and customized security and multimedia systems.

To realize this transformation, Telio is dedicated to building necessary infrastructures, continuously developing tailored solutions, and fostering strategic collaborations. One such partnership is with ASSIST Software, a key ally in pursuing operational excellence and enhancing the efficacy of rehabilitation programs. Together, we share a commitment to pioneering change and delivering meaningful results in the correctional system landscape.

Tanja Sieme
International Marketing Manager, Telio
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Frequently Asked Questions

1. Can you integrate AI into an existing software product?

Absolutely. Our team can assess your current system and recommend how artificial intelligence features, such as automation, recommendation engines, or predictive analytics, can be integrated effectively. Whether it's enhancing user experience or streamlining operations, we ensure AI is added where it delivers real value without disrupting your core functionality.

2. What types of AI projects has ASSIST Software delivered?

We’ve developed AI solutions across industries, from natural language processing in customer support platforms to computer vision in manufacturing and agriculture. Our expertise spans recommendation systems, intelligent automation, predictive analytics, and custom machine learning models tailored to specific business needs.

3. What is ASSIST Software's development process?  

The Software Development Life Cycle (SDLC) we employ defines the stages for a software project. Our SDLC phases include planning, requirement gathering, product design, development, testing, deployment, and maintenance.

4. What software development methodology does ASSIST Software use?  

ASSIST Software primarily leverages Agile principles for flexibility and adaptability. This means we break down projects into smaller, manageable sprints, allowing continuous feedback and iteration throughout the development cycle. We also incorporate elements from other methodologies to increase efficiency as needed. For example, we use Scrum for project roles and collaboration, and Kanban boards to see workflow and manage tasks. As per the Waterfall approach, we emphasize precise planning and documentation during the initial stages.

5. I'm considering a custom application. Should I focus on a desktop, mobile or web app?  

We can offer software consultancy services to determine the type of software you need based on your specific requirements. Please explore what type of app development would suit your custom build product.   

  • A web application runs on a web browser and is accessible from any device with an internet connection. (e.g., online store, social media platform)   
  • Mobile app developers design applications mainly for smartphones and tablets, such as games and productivity tools. However, they can be extended to other devices, such as smartwatches.    
  • Desktop applications are installed directly on a computer (e.g., photo editing software, word processors).   
  • Enterprise software manages complex business functions within an organization (e.g., Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)).

6. My software product is complex. Are you familiar with the Scaled Agile methodology?

We have been in the software engineering industry for 30 years. During this time, we have worked on bespoke software that needed creative thinking, innovation, and customized solutions. 

Scaled Agile refers to frameworks and practices that help large organizations adopt Agile methodologies. Traditional Agile is designed for small, self-organizing teams. Scaled Agile addresses the challenges of implementing Agile across multiple teams working on complex projects.  

SAFe provides a structured approach for aligning teams, coordinating work, and delivering value at scale. It focuses on collaboration, communication, and continuous delivery for optimal custom software development services. 

7. How do I choose the best collaboration model with ASSIST Software?  

We offer flexible models. Think about your project and see which model would be right for you.   

  • Dedicated Team: Ideal for complex, long-term projects requiring high continuity and collaboration.   
  • Team Augmentation: Perfect for short-term projects or existing teams needing additional expertise.   
  • Project-Based Model: Best for well-defined projects with clear deliverables and a fixed budget.   

Contact us to discuss the advantages and disadvantages of each model. 

ASSIST Software Team Members