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Phu Nguyen SINTEF

Phú Nguyen

Senior Research Scientist atSINTEF
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Big congratulations to ASSIST Software on recently obtaining ISO/IEC 42001 certification. This achievement represents an important milestone in ASSIST Software’s R&D efforts, particularly in strengthening its MLOps pipeline framework that underpins assurance-driven AI engineering.

ASSIST Software is a key technical partner within the SECASSURED project, and I consider their contributions to be very hands-on and consistent, especially in building (AI-driven) secure development and deployment pipelines.

We are pleased to have ASSIST Software as a partner in SECASSURED and truly value the collaboration and consistency they bring to the project.

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Tanja Sieme

Driven by a vision to make prisons a place of second chances by improving the lives of inmates and their families, as well as reducing the operational workload of correctional staff, the Telio Group is committed to a holistic digital overhaul.
This initiative includes the integration of advanced technologies such as AI-enhanced communication systems that support educational programs,   AI-driven analytics, and customized security and multimedia systems.

To realize this transformation, Telio is dedicated to building necessary infrastructures, continuously developing tailored solutions, and fostering strategic collaborations. One such partnership is with ASSIST Software, a key ally in pursuing operational excellence and enhancing the efficacy of rehabilitation programs. Together, we share a commitment to pioneering change and delivering meaningful results in the correctional system landscape.

Tanja Sieme
International Marketing Manager, Telio
DE FlagDE
Julie Lawrence

We have been working with ASSIST Software for over two years now, and the professional relationship continues to exceed expectations. The team delivers high-quality work and has done an incredible job accurately estimating costs and timelines. We work with them so seamlessly that we have come to think of them as an extension of our team. They have taken time to get to know our business, which is not easy! We operate in a very specific domain in healthcare.

The level of client focus is off the charts. Their English competence is extraordinary, they are always willing to accommodate our working hours, and honestly, all the team members have been flexible and always make us feel that our needs are their priority.

We trusted ASSIST Software with the design and deployment of our company's first product release. Now that we are in the market, I appreciate the soundness of their build approach even more. They partnered with us along the way to ensure that early product decisions were made with growth and flexibility in mind. So we are able to efficiently add features and functions as our needs evolve. We were fortunate to be able to maintain the same team members across time, even as our own Product and Tech leads changed. This was really a critical success factor.

The market is changing really quickly, and we did not utilize a lot of AI capabilities, etc. For a balanced view, I would say that it's worth talking straight with ASSIST about the options you are considering and the costs, risks, and code sustainability - they are smart enough to keep tabs on how the changing market relates to their services and offer you the best terms they can.

Julie Lawrence
CEO and Co-Founder , EVISET
US FlagUS
Georg Meyndt

Collaborating with ASSIST Software has been a highly rewarding experience. Their team demonstrated exceptional technical expertise, creativity, and dedication throughout our partnership. We presented them with a complex challenge: developing a cutting-edge wireless solution that would enhance the performance and usability of our high-precision laser systems. Their ability to successfully transmit 3D data over a wireless network with exceptional precision and reliability has been particularly impressive.

 

ASSIST Software delivered an innovative and robust solution that aligns perfectly with our core values of flexibility, ergonomics, and speed. Their professionalism and commitment to excellence have made them a trusted partner, and we look forward to continuing our collaboration as we advance our technology.

Georg Meyndt
CEO, Alpha LASER GmbH
DE FlagDE

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Frequently Asked Questions

1. Can you integrate AI into an existing software product?

Absolutely. Our team can assess your current system and recommend how artificial intelligence features, such as automation, recommendation engines, or predictive analytics, can be integrated effectively. Whether it's enhancing user experience or streamlining operations, we ensure AI is added where it delivers real value without disrupting your core functionality.

2. What types of AI projects has ASSIST Software delivered?

We’ve developed AI solutions across industries, from natural language processing in customer support platforms to computer vision in manufacturing and agriculture. Our expertise spans recommendation systems, intelligent automation, predictive analytics, and custom machine learning models tailored to specific business needs.

3. What is ASSIST Software's development process?  

The Software Development Life Cycle (SDLC) we employ defines the stages for a software project. Our SDLC phases include planning, requirement gathering, product design, development, testing, deployment, and maintenance.

4. What software development methodology does ASSIST Software use?  

ASSIST Software primarily leverages Agile principles for flexibility and adaptability. This means we break down projects into smaller, manageable sprints, allowing continuous feedback and iteration throughout the development cycle. We also incorporate elements from other methodologies to increase efficiency as needed. For example, we use Scrum for project roles and collaboration, and Kanban boards to see workflow and manage tasks. As per the Waterfall approach, we emphasize precise planning and documentation during the initial stages.

5. I'm considering a custom application. Should I focus on a desktop, mobile or web app?  

We can offer software consultancy services to determine the type of software you need based on your specific requirements. Please explore what type of app development would suit your custom build product.   

  • A web application runs on a web browser and is accessible from any device with an internet connection. (e.g., online store, social media platform)   
  • Mobile app developers design applications mainly for smartphones and tablets, such as games and productivity tools. However, they can be extended to other devices, such as smartwatches.    
  • Desktop applications are installed directly on a computer (e.g., photo editing software, word processors).   
  • Enterprise software manages complex business functions within an organization (e.g., Customer Relationship Management (CRM), Enterprise Resource Planning (ERP)).

6. My software product is complex. Are you familiar with the Scaled Agile methodology?

We have been in the software engineering industry for 30 years. During this time, we have worked on bespoke software that needed creative thinking, innovation, and customized solutions. 

Scaled Agile refers to frameworks and practices that help large organizations adopt Agile methodologies. Traditional Agile is designed for small, self-organizing teams. Scaled Agile addresses the challenges of implementing Agile across multiple teams working on complex projects.  

SAFe provides a structured approach for aligning teams, coordinating work, and delivering value at scale. It focuses on collaboration, communication, and continuous delivery for optimal custom software development services. 

7. How do I choose the best collaboration model with ASSIST Software?  

We offer flexible models. Think about your project and see which model would be right for you.   

  • Dedicated Team: Ideal for complex, long-term projects requiring high continuity and collaboration.   
  • Team Augmentation: Perfect for short-term projects or existing teams needing additional expertise.   
  • Project-Based Model: Best for well-defined projects with clear deliverables and a fixed budget.   

Contact us to discuss the advantages and disadvantages of each model. 

ASSIST Software Team Members