These terms of use and our Privacy Policy, which is incorporated herein by reference (collectively, "Terms of Use"), govern the relationship between you and ASSIST Software and your use of the game Elly and the Ruby Atlas to which you have access, and any product or service that requires an internet connection or ASSIST Software Account to access, install, use, or play, any ASSIST Software Account you use to access online or mobile products or services, and any ASSIST Software website, including but not limited to https://assist-software.net/ and any service accessible from an ASSIST Software webpage offered by ASSIST Software may have its own specific Terms of Use and Privacy Policy, and if you download, access, or use an ASSIST Software Service, you agree to also be bound by its specific Terms of Use and Privacy Policy.
THESE TERMS OF USE CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, WHICH AFFECT YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY.
YOUR ACCEPTANCE OF THESE TERMS OF USE
These Terms of Use form a legal agreement between you and ASSIST Software. When you use an ASSIST Software Service, you agree to be bound by all of the terms, conditions, and restrictions in these Terms of Use. Please read them carefully. You acknowledge that you may access and/or download some ASSIST Software Services for free, and while there may be additional content or services available for purchase within some ASSIST Software Services ("In-App Purchases"), such In-App Purchases are entirely voluntary and not required to participate in or advance within ASSIST Software Services. You also acknowledge that you may not access and/or download other ASSIST Software Services without executing a separate agreement with ASSIST Software which may require you to pay for content or services ("Service Charges").
By using the Services you agree to observe and be bound by this Privacy Policy and you consent to the processing, collection, use and disclosure of your information and data in accordance with its terms. Please do not use the Services if you do not agree to this Privacy Policy.
We collect only information you provide us with through Google Play Games Services (GPGS), App Store Services and Facebook including:
If you access our Services through a third party such as Facebook you should also read their terms and conditions and privacy policies. If you are unclear about what information a third-party application is sharing with us, please visit that third-party application's website in order to learn more about their privacy practices.
Information Provided to Us by Third Parties
We may receive information from third parties, like Google Play Games Services (GPGS) and Google Analytics when you use these services in connection with our products.
Google Analytics will collect visitation information and associate it with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into your users’ cross device behaviors.
If you are unclear about what information a third-party application is sharing with us, please visit that third-party application's website in order to learn more about their privacy practices.
How We Use Your Information
To operate our business and personalize your game experience including to:
Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
Data Use and Sharing. Information We Share with Third Parties
We do not share any data collected trough Google Play Games Services (GPGS).
How We Protect Your Personal Information
Security of our player’s information is a priority at ASSIST, and we take a range of measures to help protect it, following software security best practices and following the standard development procedures.
How We Secure, Store and Retain Your Data
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. ASSIST Software is ISO 27001 certified - https://assist-software.net/about-us/certifications
We keep the information we collect for an undefined period of time to allow players to access their profiles, savegames and high scores.
If a data breach occurs:
How You Can Access, Update or Delete Your Data
To easily access, view, update, delete, please contact us at dpo at assist dot ro
We agree that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Changes to Our Policy
We may update this policy from time to time, so please review it frequently. We'll notify you of changes via a notice on our home page (http://ruby-atlas.com/) 30 (thirty) days before they go into effect. Your continued use of our products means you accept the changes. Once you accept this policy, we will not enforce future changes we deem in good faith to be material absent your express agreement to the changed terms. If you are asked to affirmatively accept material changes to this policy and you decline to do so, you may not be able to continue to use the product provided.
Support email address: contact-elly at assist dot ro
Contact Us
If you have any questions, concerns or complaints about our Privacy Policy or our practices, please contact us by email at dpo at assist dot ro
We will respond to all requests, inquiries or concerns within 30 (thirty) days.